Troubleshooting

Refer to the following sections for help in troubleshooting your system.

Mobile Network Gateway

1

Verify that the indicating LEDs indicate as shown below.

LED Status Lights

Parameter	Value
LED	Status
24VDC Power	Off – No Power available to the unit Solid Green – Normal
Server Power	Off – No Power available to the Server Solid Blue – Power available to the Server
Hard Drive Activity	Off – only during periods of no disk activity Flashing Blue – indicates disk activity

2

Verify that the LED on the switch connected to the port for Internet (J5) indicates a correct link active condition

3

Go to the sections for the APs in your system to verify the correct LEDs are illuminated.

4

Verify that the DHCP Server providing IP addresses has assigned an IP address to the MNG.

5

Power cycle the MNG by depressing and holding the Server Power button until it goes out. Wait approximately 10 seconds then press the Server Power button to reapply power to the Onyx Server.

6

If the system still does not show up on the Onyx Portal in approximately 10 Minutes contact GXC Technical Support for further assistance.

G105

Check the following indicating LEDs on the G105

G105 LED Status

G505

Check the following LEDs on the G505 show below.

G505 LED Status

G506

Check the following LEDs on the G506 shown below.

G506 LED Status